We ship all of our parcels to the US using FEDEX. This usually takes a couple of days to reach you once dispatched, but you'll be able to track your parcel once you receive your shipping confirmation email.
If the total value of your order (before any discounts) is more than $50 you will be charged customs and duties.
Our delivery partner (FEDEX) will contact you directly once they have your parcel to collect the payment. They usually get in touch via email, but may also send a bill through the mail if you don't respond.
Amounts do differ by state, so if you want to confirm exact costs before you order it's best to contact US customs.
It is a legal requirement that we declare the full value of the contents of all packages, so please do not request that we send a parcel without this.
|United States||2 to 4 Business Days||$20|
|United Kingdom||2 to 4 Business Days||$4.95|
|Rest Of The World||5 to 8 Business Days||$30|
We understand that sometimes people wish to return goods for a variety of reasons. That's why we offer a simple 30 day Return Policy.
Unwanted goods must be returned in an unused, fully resalable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
When returning goods from the US you must attach a customs declaration describing the goods as ‘British Returned Goods’ only. Items returned with incorrect customs declaration may be delayed in customs and may lead to the parcel being returned to sender. We are unable to accept any parcel with customs charges payable, such parcels will be refused and returned to sender. We are unable to refund any import duties or local taxes in relation to returned or exchanged goods.
If the goods are being returned because they are unsuitable, the cost of return postage is to be paid by you. If the goods are being returned because they are faulty, we will pay the cost of returning the item. Proof of postage costs will be required.